CSI SOP - Department of Posts
S.No. Document Name URL 1. Advance Customer Settlement Link 2. Cash Trasnfer between CSI and Non CSI Link 3. COD Epayment Steps Document Link 4. COD After CSI Link 5. Create Customer CRM Link 6. CSI Bank Reconciliation Link 7. CSI IPVS Schedule Creation Link 8. CSI E-Payment V6.1(Non-COD) Link 9. Customer and Contract Creation Link 10. GSTN Configuration CRM Link 11. Master Guide for BNPL Centres Link 12. NAF Customers Link 13. Reversing the Clearing Document Link 14. Substitute Workflow Link 15. CQ Request Process Link 16. Cash transfer Process Link