HOW TO USE INDIA POST SERVICE DESK ANDROID APP
HOW TO USE INDIA POST SERVICE DESK ANDROID APP
For the last few
years , india Post is adopting world class technology day by day. Sometime we
need to raise our queries about software with Companies like TCS, Sify, Infosys
etc.
Earlier we had only one option to send email to raise our
query but to simplify this matter, new Android app is now available called “Dop Service desk” using this app, any departmental employee can
raise any kind of technical query within a moment.
With following just
few simple steps you can easily raise your ticket for getting technical
assistant.
Step 2 : Login with
your employee ID
Step3: Click on
Create Incident
The difference between create request and create incident is
that , by creating request we ask for new facility or alteration in existing facility
while by creating new Incident, we ask for solution for the technical incident
happened with us.
Step 4 : fill up all the required details
Step 5 : Click on Submit button.
That’s all.
New ticket no will be generated and concerned technical
service provider will work on your issue and will call to you on given number
All routine
issues like mac binding, password related issues, CSI,SAP,RICT , POS, Back
office, Accounts related all issues can
be raised with this app in no time
Hope this will be helpful to all departmental employees to
obtain solutions for their daily technical issues.
